Dear kevin,

I just wanted to send you a note to say how impressed i am with your honesty as a business person! I have been desperately trying to solve a garbage storage problem, and with the large size order i placed with you online, i am grateful that you personally called me to actually talk me OUT of my purchase! That level of service is unheard of, and you saved me a lot of money today! Thank you so much, carrie wallack.

Sent from my iPad
Carrie Wallack
Riverside, CT